Elements and Performance Criteria
- Establish metrics for user experience
- Identify and review relevant client or organisational requirements for user experience
- Research and document user expectations
- Prepare key observable and measurable criteria for effective user experiences
- Establish systems and processes to collect data on user experiences
- Recognise and design experiences within current legislation, regulation and organisational policy
- Specify interaction design
- Specify and prioritise features and information critical to the user interaction
- Identify preferred technologies and platforms best suited to the interaction and user needs
- Define interaction patterns relevant to the context
- Establish interface behaviour relevant to the product, brand or organisation for identified platforms
- Provide designs to achieve consistent and intuitive experiences
- Design user interfaces
- Test design